Course Topics

Recruitment, Interview and Selection Workshop

Course Overview:

Understand the law and how it relates to recruitment. Write job descriptions and person profiles that attract the best candidates. Use screening of applicants successfully.  Use objective assessment of candidates.

Structure an interview so that you are only seeing the very highest calibre of recruit and conduct an interview using effective questioning techniques.

Synergy explains how to only recruit the best candidate for the job or see the potential in a new recruit to ensure a cost effective outcome for the company. 

Who will benefit from attending this Training?

Recruitment Specialists, HR Executives and Department Heads

This workshop is suitable for those involved in the planning of recruitment campaigns and the interviewing and selection process for new staff. In simple terms this workshop explains how to only hire the best or the potential to be the best. Therefore: removing unnecessary cost structures before they are implemented.

Course Outline:

For more information or a full course outline email us at  with your requirements.

Course Content:

The Cost of Recruitment and the Legal Aspects

  • The law on recruitment; what you can and cannot ask.

The Process

  • How to adopt a systematic approach; removing bias; recruit or restructure?

The Job Description

  • The importance of the job description; how it influences the person specification.

The Person Specification

  • Developing a clear Behaviourial objective profile.

Effective Advertisements

  • What to write and where to advertise; dealing with agencies.

Initial Selection Techniques

  • The application form; telephone screening and other techniques

Questioning Techniques

  • Probing; open questions; controlling the interview through effective communication.

Communication Skills

  • Verbal and non-verbal behaviour; dealing with questions in a concise, informative way.

Planning the Interview

  • Approach; preparation; structure; benchmarking criteria; designing and working to a predetermined plan; focusing on relevant information; uncovering evidence.

The Interview

  • Opening the interview; creating the right atmosphere; background data; past performance; probing techniques; listening; control; gathering information.

The Assessment

  • Examining the evidence for each selection criterion; assessing each candidate; following up references.
Personal Development:
  • Action planning - the essential next steps
  • Continuous professional development - what next?
Key Benefits
By the end of this course you will be able to:
  • Understand the Financial cost of a bad recruitment policy
  • See that Non-Verbal behaviour is as important as the verbal answer
  • Plan an effective competent interview to employ the right candidate
  • Design a job specification to get the right candidate
  • Lower Staff Turnover, get results
  • Develop and Transfer sustainable knowledge to the departments you have responsibility for
Training Methodology

The training process is based on a carefully planned mix of succinct tutor input - with practical illustration of tools and concepts, group work on case studies (all video based - and lively), feedback, and selective work on individual issues in pairs. Team involvement and working enable a strategy to be created from start to finish. The Training is based on the 4 mat systems to enable complete learning. There will also be some opportunity for role play. You will receive an electronic toolkit within the material for subsequent everyday use.

Let Synergy come to you !

Did you know Synergy can come to you and deliver this workshop ‘In Company’ at your own venue or location. If you have three or more people who you would like to benefit from attending this workshop our trainer can travel to you and deliver the same specification of course for your staff at a fraction of the overall cost.

If you’d like to know more about this option email us at  – our operations team manages all of our ‘In Company’ events and we can talk you though the logistics, pricing and whether you’d like the workshop as advertised here or something tailor made just for your business.

We have several packages on offer so contact us today.

What is Continuing Professional Development (CPD)?

Continuing Professional Development (CPD) is a personal commitment to keeping your professional knowledge up to date, improving your capabilities, proving commitment and competency in your profession. It focuses on what you learn and how you progress throughout your career, helping you gain more credibility within your industry, with your employer, clients and gain competitive edge over your peers.

Being actively committed to CPD may in the future:
  • Improve your Resume
  • Maintain professional recognition
  • Showcase your achievements, attributes and your brand
  • Accelerate your career prospects
  • Deliver job satisfaction: ensuring you are Career focused
  • Reassure your Employers and Stakeholders that you are upto date and competent
How do I gain CPD recognition

By attending Synergy Courses you can be assured that attendance, completion and certification will be rewarded by CPD points. To help advance your professional status CPD recognition is awarded on both public workshops and in-house courses, being dependent on the number of hours spent learning. On request Synergy Training Group will provide a certificate of attendance for you to use as evidence and to attach to your record card.

A number of our courses are accredited, endorsed or approved by a number of Learning & Development and Professional Bodies and Associations for more detail please contact us at 

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