Course Topics

Organisational Stress Management

Course Overview

During the 1990’s, stress was seen by some as a fashionable illness: it covers a broad spectrum of symptoms and effects. However, stress can be a totally debilitating illness with the sufferer unable to cope with even the simplest tasks. The best way to deal with stress is, first, to recognise that there is a problem. Once sufferers have recognised the early stages of the problem, they can take action to prevent the problem from getting worse. The worst thing is to ignore the signs of stress and hope that they will go away. Stress causes the nation and organisations billions of pounds every single year and it is snowballing continuously.

Who will benefit from attending this Training?

Anyone who plans to improve their personal effectiveness and performance by developing a good organisational stress management process and policies structure to enable a healthy organisation, Including: Managers, Leaders, and Health and Safety appointees, strategists and Business planners.

Course Content

Introduction to the Training

  • The code of ethics.
  • Assessment procedures for Organisational Stress Management.
  • Trainee’s evaluation of the training.
  • Setting up as an organisational stress consultant.

The major causes of organisational stress.

  • The physical environment.
  • Working hours and conditions.
  • Organisational roles.
  • Organisational relationships.
  • Organisational structure.
  • Organisational culture.
  • Career development and training.
  • Participation.
  • The risk of litigation.
  • Stress assessment of the individual in the organisation.
  • Stress audit of the organisation.
  • Absenteeism and staff turnover.
  • The working environment.
  • Organisational policy and procedures.
  • Costs
  • Changing or staying the same

Strategic intervention at the individual level in the workplace.

  • Survey to prepare for change.
  • How roles can facilitate change.
  • Resistance to change.
  • Commitment to change.
  • Organisational culture and change.
  • Gender issues at work.
  • Harassment in the workplace.
  • Assessment of personality types.
  • Evaluation of personality types.
  • Assess five major stressors in the organisation.
  • The Stress Rating Scale.
  • Planning and managing meetings in the organisation.
  • Analyse the individual stress response.
  • Increasing stress resistance.
  • Avoiding procrastination at work.
  • Managing delegation in the organisation.
  • Managing the telephone at work.
  • Managing presentations in the organisational context.
  • Goal setting within the organisation.
  • Time Management within the organisation.
  • Assessment of organisational time-waste.
  • Arranging priorities.
  • Mission statement for beating stress.
  • Master copies of logs, questionnaires, forms and handouts for you to copy.

Doing a Stress Audit:

  • What does a Stress Audit Involve?
  • Construction and Analysis to conclusion and remedy

The Organisational Environment

  • What factors add or reduce stress on the individual and the workplace

The Environmental Assessment 

  • Looking with objectivity at your own working environment and assessing areas of concern

Leadership and Management contributions to the Organisational structure and pressure points

  • What are the pressures; approaches to leadership; how to maintain peak performance on a more constant basis.

Effect on Communication and Interpersonal Relationships at work:

  • Patterns of communication; behaviour breeds behaviour; positive and negative attitudes.

Perspective and Control:

  • Lateral thinking; patterns of behaviour; listening responses; developing self-assertion; making and refusing requests; the importance of control.
Personal Development
  • Action planning - the essential next steps
  • Continuous professional development - what next?
By the end of this course you will be able to:
  • To understand what pressures are imposed on an organisation
  • Dealing with the root causes of the pressures rather putting a sticking plaster over the top
  • Understanding  what a stress audit involves and its impact on the organisation
  • The Environmental assessment and impact on performance and the end result
  • The Role of Leadership and Management in order to have a pressure free, and stress free working environment
Training Methodology

The training process is based on a carefully planned mix of succinct tutor input - with practical illustration of tools and concepts, group work on case studies (all video based - and lively), feedback, and selective work on individual issues in pairs. Team involvement and working enable a strategy to be created from start to finish. The Training is based on the 4 mat systems to enable complete learning. There will also be some opportunity for role play. You will receive an electronic toolkit within the material for subsequent everyday use.

We can come to you !

Did you know Synergy can come to you and deliver this workshop ‘In Company’ at your own venue or location. If you have three or more people who you would like to benefit from attending this workshop our trainer can travel to you and deliver the same specification of course for your staff at a fraction of the overall cost.

If you’d like to know more about this option email us at  – our operations team manages all of our ‘In Company’ events and we can talk you though the logistics, pricing and whether you’d like the workshop as advertised here or something tailor made just for your business.

We have several packages on offer so contact us today.

What is Continuing Professional Development (CPD)?

Continuing Professional Development (CPD) is a personal commitment to keeping your professional knowledge up to date, improving your capabilities, proving commitment and competency in your profession. It focuses on what you learn and how you progress throughout your career, helping you gain more credibility within your industry, with your employer, clients and gain competitive edge over your peers.

Being actively committed to CPD may in the future:
  • Improve your Resume
  • Maintain professional recognition
  • Showcase your achievements, attributes and your brand
  • Accelerate your career prospects
  • Deliver job satisfaction: ensuring you are Career focused
  • Reassure your Employers and Stakeholders that you are upto date and competent
How do I gain CPD recognition

By attending Synergy Courses you can be assured that attendance, completion and certification will be rewarded by CPD points. To help advance your professional status CPD recognition is awarded on both public workshops and in-house courses, being dependent on the number of hours spent learning. On request Synergy Training Group will provide a certificate of attendance for you to use as evidence and to attach to your record card.

A number of our courses are accredited, endorsed or approved by a number of Learning & Development and Professional Bodies and Associations for more detail please contact us at 

Contact Name:*
Position in Company:*
Name of Company:*
Business Activities /
Business Sector:*
Direct Telephone:*
Number of Employees in Organisation:*
Budget for Training Project:* £

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