Course Topics

Identifying Training Needs Successfully

Course Overview:

Learning is often defined as a lasting change in behaviour that is the result of experience or knowledge gained.  Training is defined as imparting knowledge, skills and providing people with the ability to succeed or progress in something they knew very little about previously. 

Organisations need to consider some important issues as they face the future: In order for an organisation to achieve its objectives and goals, it needs to consider the role of its people; as to progress it needs a highly competent, skilled and trained workforce.

A skill or ability shortage can be filled with appropriate knowledge if you know what the missing link is. Synergy will show you how to identify and analyse the training need, and fill the skill gap with an abundance of knowledge.

A Training Needs Analysis (TNA) is the tool used to identify the training need, either for an individual or department which will allow the trainer to provide not only significant knowledge, but the right knowledge, delivered to the right audience at the right time, provided via a structured platform. Using the tools and techniques learned during this course you will be able to do just that. 

Training will always be successful as long as it is resourced and conducted in an appropriate manner, this course teaches you what training really is, how the TNA and resourcing will fill your company’s performance gaps.

Who will benefit from attending this Training?

Those aiming to enhance their knowledge of all things Training, Facilitation, Coaching, HR, and developing high performing staff,  who have a thirst to drive the organisation forwards and fill up their performance gaps.

Course Outline:

For more information or a full course outline email us at  with your requirements.

Course Content:
  • Training Needs Analysis – A strategic approach
  • The Process of Training Needs Analysis
  • Identifying and prioritising organisational training needs
  • How to analyse knowledge levels and highlight skill shortages through job analysis
  • Resourcing the training
  • Performance Gap Analysis
  • Preparing for Workplace Training
  • One-to-one Training as a Means of Accelerating the Learning Process
  • Workplace Training with Small Groups or Teams
Personal Development:
  • Action planning - the essential next steps
  • Continuous professional development - what next?
Key Benefits
By the end of this course you will be able to:
  • Understand the Training Cycle
  • Know how to conduct a TNA
  • Best to resource the Knowledge required
  • Identify what the performance gap are and how to fill them
Training Methodology:

The training process is based on a carefully planned mix of succinct tutor input - with practical illustration of tools and concepts, group work on case studies (all video based - and lively), feedback, and selective work on individual issues in pairs. Team involvement and working enable a strategy to be created from start to finish. The Training is based on the 4 mat systems to enable complete learning. There will also be some opportunity for role play. You will receive an electronic toolkit within the material for subsequent everyday use.

Let Synergy come to you !

Did you know Synergy can come to you and deliver this workshop ‘In Company’ at your own venue or location. If you have three or more people who you would like to benefit from attending this workshop our trainer can travel to you and deliver the same specification of course for your staff at a fraction of the overall cost.

If you’d like to know more about this option email us at  – our operations team manages all of our ‘In Company’ events and we can talk you though the logistics, pricing and whether you’d like the workshop as advertised here or something tailor made just for your business.

We have several packages on offer so contact us today.

What is Continuing Professional Development (CPD)?

Continuing Professional Development (CPD) is a personal commitment to keeping your professional knowledge up to date, improving your capabilities, proving commitment and competency in your profession. It focuses on what you learn and how you progress throughout your career, helping you gain more credibility within your industry, with your employer, clients and gain competitive edge over your peers.

Being actively committed to CPD may in the future:
  • Improve your Resume
  • Maintain professional recognition
  • Showcase your achievements, attributes and your brand
  • Accelerate your career prospects
  • Deliver job satisfaction: ensuring you are Career focused
  • Reassure your Employers and Stakeholders that you are upto date and competent
How do I gain CPD recognition:

By attending Synergy Courses you can be assured that attendance, completion and certification will be rewarded by CPD points. To help advance your professional status CPD recognition is awarded on both public workshops and in-house courses, being dependent on the number of hours spent learning. On request Synergy Training Group will provide a certificate of attendance for you to use as evidence and to attach to your record card.

A number of our courses are accredited, endorsed or approved by a number of Learning & Development and Professional Bodies and Associations for more detail please contact us at 

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