Course Topics

HR for Non-HR Managers

Course Overview:

Recruitment, How to Conduct an Appraisal, Staff Development and use of the current legal framework in which the above should  operate to carry out the HR role confidently, correctly and effectively.

Intended for staff outside of the HR department who need to understand the fundamentals of human resource management for use in day-to-day roles.

Providing practical knowledge, tools and techniques to enable managers to tackle HR issues themselves effectively, with confidence and be legally compliant.

Who will benefit from attending this Training?

Management, New HR Personnel and Team Managers.

Course Outline:

For more information or a full course outline email us at with your requirements.

Course Content:


  • The devolving of HR responsibilities to management
  • The scope and depth of the line manager's HR duties
  • Defining your roles and responsibilities - your current strengths and development areas in relation to your HR role

Employee Contracts

  • Typical types of employment contract
  • Implied and expressed terms
  • Clarifying statutory and propriety rights and employer's responsibilities

Legal Responsibilities of the Employer

  • Equal opportunities - a guide to the current sex, race and disability acts
  • Understanding discrimination - positive, direct and indirect
  • Applying equal opportunities in the workplace
  • Current EU measures that determine how we treat employees
  • A guide to employment legislation

Health and Safety

  • Understanding the legislation
  • Employer and employee responsibilities
  • The manager's role within health and safety legislation

Managing Absence

  • Identifying authorised and unauthorised absence
  • Latest legislation and its effect on you - e.g. Parental leave, domestic leave, maternity leave, etc
  • Clarifying statutory and propriety rights and employers' responsibilities

Handling Grievances at Work

  • What is a grievance?
  • ACAS guidelines on good practice
  • How to handle and resolve grievances positively with authority and empathy

Discipline at Work

  • Discipline procedures - identifying when and where action is necessary
  • Pre-empting the need for disciplinary procedures
  • Dealing with poor performance
  • ACAS guidelines on good practice
  • Employment tribunals - what is involved?

Terminating Employment

  • The five reasons for terminating employment
  • Wrongful or unfair dismissal - what is it?
  • Understanding the consequences of inappropriate action
  • When to seek the help of a specialist
Personal Development:
  • Action planning - the essential next steps
  • Continuous professional development - what next?
Key Benefits
By the end of this course you will be able to:
  • Establish the scope of the Managers' HR roles and responsibilities
  • Professionally deal with personal issues that affect your staff
  • Identify the key elements of the employment contract.
  • Conduct your HR activities with a better understanding of the current legal framework
  • Avoid legal pitfalls and costs by having an up-to-date awareness of the Employment and Health and Safety At Work Acts
  • Identify authorised and unauthorised absence
  • Understand how to effectively deal with grievances in accordance with the ACAS guidelines
  • Use the ACAS guidelines to understand appropriate disciplinary action whilst working towards a successful outcome for the business
  • Define when and how to terminate an employee's employment in a fair and legal manner
Training Methodology:

The training process is based on a carefully planned mix of succinct tutor input - with practical illustration of tools and concepts, group work on case studies (all video based - and lively), feedback, and selective work on individual issues in pairs. Team involvement and working enable a strategy to be created from start to finish. The Training is based on the 4 mat systems to enable complete learning. There will also be some opportunity for role play. You will receive an electronic toolkit within the material for subsequent everyday use.

Let Synergy come to you !

Did you know Synergy can come to you and deliver this workshop ‘In Company’ at your own venue or location. If you have three or more people who you would like to benefit from attending this workshop our trainer can travel to you and deliver the same specification of course for your staff at a fraction of the overall cost.

If you’d like to know more about this option email us at – our operations team manages all of our ‘In Company’ events and we can talk you though the logistics, pricing and whether you’d like the workshop as advertised here or something tailor made just for your business.

We have several packages on offer so contact us today.

What is Continuing Professional Development (CPD)?

Continuing Professional Development (CPD) is a personal commitment to keeping your professional knowledge up to date, improving your capabilities, proving commitment and competency in your profession. It focuses on what you learn and how you progress throughout your career, helping you gain more credibility within your industry, with your employer, clients and gain competitive edge over your peers.

Being actively committed to CPD may in the future:
  • Improve your Resume
  • Maintain professional recognition
  • Showcase your achievements, attributes and your brand
  • Accelerate your career prospects
  • Deliver job satisfaction: ensuring you are Career focused
  • Reassure your Employers and Stakeholders that you are upto date and competent
How do I gain CPD recognition:

By attending Synergy Courses you can be assured that attendance, completion and certification will be rewarded by CPD points. To help advance your professional status CPD recognition is awarded on both public workshops and in-house courses, being dependent on the number of hours spent learning. On request Synergy Training Group will provide a certificate of attendance for you to use as evidence and to attach to your record card.

A number of our courses are accredited, endorsed or approved by a number of Learning & Development and Professional Bodies and Associations for more detail please contact us at 

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