Course Topics

Body Language - An Introduction to Being Bi-Lingual

Course Overview:

Whilst we agree with the sentiment we believe there is a missing lyric from the 1939 song ‘It’s not what you do it’s the way that you do it’; we believe there is a missing line ‘it’s not what you say it’s the way that you say it.’

You’re probably not aware of this right now but you are already Bi-Lingual…..most of us can already speak Body Language to varying degrees. Synergy will show you how to improve your grasp of this second language and teach you the art of ‘Non-Verbal Communication’ by reading ‘Human Behaviour’.

Understand more about the way you and others move, talk, stand, sit, walk, eat and drink.  Discover what each of these things say about you, your attitude, your personality and your culture. Realise there is a whole lot more going on "beneath the surface and find out how to see it.

Our body gestures, facial expressions, postures and even the distance we keep from other, creates a rich layer of mostly subconscious communications.

By understanding that Body Language is you’re second language allow Synergy to connect to your intuition and let us guide you to understand the subtext of what you hear and see and use it to get results.

Who will benefit from attending this Training?

Communication Teams, Marketing Executives, Sales Managers, Business Development Managers, Administrators, PA’s, Staff in face to face roles.

Course Outline:

For more information or a full course outline email us at  with your requirements.

Course Content:
  • Handshakes
  • The Eyes have it
  • Cultural Bias
  • Facial Gestures
  • Feet and what they say
  • Listening with your eyes
  • First Impressions are lies
  • Personal and Business Space
  • If all you have is a HAMMER, Then everything starts to look like a Nail
  • Is what you're giving what we're getting?
  • What does it look like when we feel less confident?
  • What does it look like when we feel on top of our game?
  • Not being manipulated
  • Setting clear boundaries
  • Delivering tough messages while maintaining positive relationships
  • How useful is mirroring in non-verbal communication?
  • Attitudes
  • Stereotypes
  • Perception
  • Difficult people, difficult messages...
Personal Development:
  • Action planning - the essential next steps
  • Continuous professional development - what next?
Key Benefits
By the end of this course you will be able to: 
  • Assume the 'Power of the Listener'
  • Comprehend fully how Body Language Works
  • Look for 'Clues' in Other People's Non-Verbal Communication
  • Examine Individual Patterns of Behaviour
  • Utilise a range of Non Verbal Relationship Building Skills
Training Methodology:

The training process is based on a carefully planned mix of succinct tutor input - with practical illustration of tools and concepts, group work on case studies (all video based - and lively), feedback, and selective work on individual issues in pairs. Team involvement and working enable a strategy to be created from start to finish. The Training is based on the 4 mat systems to enable complete learning. There will also be some opportunity for role play. You will receive an electronic toolkit within the material for subsequent everyday use.

Let us come to you !

Did you know Synergy can come to you and deliver this workshop ‘In Company’ at your own venue or location. If you have three or more people who you would like to benefit from attending this workshop our trainer can travel to you and deliver the same specification of course for your staff at a fraction of the overall cost.

If you’d like to know more about this option email us at  – our operations team manages all of our ‘In Company’ events and we can talk you though the logistics, pricing and whether you’d like the workshop as advertised here or something tailor made just for your business.

We have several packages on offer so contact us today.

What is Continuing Professional Development (CPD)?

Continuing Professional Development (CPD) is a personal commitment to keeping your professional knowledge up to date, improving your capabilities, proving commitment and competency in your profession. It focuses on what you learn and how you progress throughout your career, helping you gain more credibility within your industry, with your employer, clients and gain competitive edge over your peers.

Being actively committed to CPD may in the future:
  • Improve your Resume
  • Maintain professional recognition
  • Showcase your achievements, attributes and your brand
  • Accelerate your career prospects
  • Deliver job satisfaction: ensuring you are Career focused
  • Reassure your Employers and Stakeholders that you are upto date and competent
How do I gain CPD recognition

By attending Synergy Courses you can be assured that attendance, completion and certification will be rewarded by CPD points. To help advance your professional status CPD recognition is awarded on both public workshops and in-house courses, being dependent on the number of hours spent learning. On request Synergy Training Group will provide a certificate of attendance for you to use as evidence and to attach to your record card.

A number of our courses are accredited, endorsed or approved by a number of Learning & Development and Professional Bodies and Associations for more detail please contact us at 

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