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Course Topics

The Engineer as a Manager - Management Skills for Engineers and People from Technical and Professional Backgrounds


This practical course covers specific problems many technical people have in assuming a managerial role using real, relevant examples. It explains and documents the practices of the effective manager in a technical environment. It shows how to organise a group of technical people for maximum effectiveness, how to match jobs with talent, how to delegate effectively and how to motivate for peak performance. This is a course that delivers real benefits in maximising workplace performance by leveraging your human resources.

Programme objectives:

During the course you will gain the skills to:

  • Identify your management style and its strengths and weaknesses
  • Learn key communication skills for managers
  • Improve the effectiveness and performance of your team
  • Adapt from team member to team leader in a technical environment
  • Develop a ‘toolbox’ of skills you can apply to any managerial situation
  • Work effectively with all personality types
  • Define priorities and organise work effectively by planning
  • Delegate appropriately and efficiently
  • Manage performance through effective objective setting and coaching

Organisational Impact:

People promoted from technical to managerial jobs often find it difficult to leave behind their technical role and fulfil their managerial role. They often get involved in too much detail and micro-management which leads to an inefficient use of resources. Attending this programme will enable participants to contribute as a manager to the success of the organisation.

Personal Impact:

Participants will learn the tools and techniques for managing and leading technical staff in order to achieve results through them. They will learn the skills of effective communication, both in one to one and group situations; how to build and lead a team; how to motivate and focus on excellent performance. They will also gain a greater insight to their own personal style and preferences.

Competencies Emphasized:

  • Understanding and using personality styles to enhance communication and cooperation
  • Improving organisational performance
  •    Building and maintaining high performance teams
  •    Developing problem solving and decision making abilities
  •    How to set priorities, plan and delegate
  •    Interpersonal communications
  •    Enhancing workplace performance by leveraging motivation
  •    Managing and leading technical and professional employee
  •    Effective performance management
  •    Developing a coaching style of leadership

Who should attend:

The course is aimed at two groups of people:

  • Engineers and technical professionals who are making the transition to a role with managerial responsibilities.
  • Managers from a non-technical background who supervise technical professionals.

Specific job functions include engineers, technicians, engineering supervisors; maintenance engineers, project engineers; production managers; design team leaders; systems engineers; IT and telecoms specialists.

Course Content:

Day 1

Moving Successfully from Engineer to Manager

The technical/managerial continuum

Your preferred management style

Management v. Leadership

Day 2

Developing a Winning Team

The importance of teamwork

Defining critical team roles and responsibilities

-           A three-stage model for effective teamwork

-           Balancing the team for success

-           Innovative problem solving and effective decision making

The stages of team development

Day 3

Focusing your Team

Understanding and influencing factors that influence performance

Using stakeholder analysis to think more strategically

Writing and communicating effective objectives

Focusing effort using behavioural objectives

Managing performance

Day 4

Effective Interpersonal Communications

The importance of communication in line and project management

Questioning and listening skills

The four styles of communication

-           Identifying your personal preferred style

-           Adapting your style to others preference

-           Using an appropriate style to get the result you want

Coaching for success

Cross-cultural implications for effective communication

Day 5

Motivating Today's Professional Staff

Finding specific motivators

Realising the full range of motivators available to you

Dealing with poor and under-performance

The new employment contract

Putting It All To Work on the Job!!!

Developing a personal action plan

Avoiding falling into old habits

Training Methodology:

The training process is based on a carefully planned mix of succinct tutor input - with practical illustration of tools and concepts, group work on case studies (all video based - and lively), feedback, and selective work on individual issues in pairs. Team involvement and working enable a strategy to be created from start to finish. The Training is based on the 4 mat systems to enable complete learning. There will also be some opportunity for role play. You will receive an electronic toolkit within the material for subsequent everyday use.

The Facilitator:

Geof has a B.S.Sc from the Queen’s University of Belfast, is a chartered member of the Chartered Institute of Personnel and Development, a fellow of the Chartered Management Institute and is qualified to administer FIRO-B. Prior to establishing his own consulting business Geof had a successful career as both a line and HR manager with Esso Petroleum, and ran a training and video production company in Edinburgh.

Geof is the author of Getting Results Without Authority (BookShaker), Ready-Aim-Fire Problem Solving (Oak Tree Press), co-author of 50 Activities for Creativity and Problem Solving and 25 Role Plays for Interview Training (Gower) and has contributed to a number of books, study guides and articles on management. He edits a regular newsletter: Cuttings, has edited Organisations & People (the professional journal of the Association for Management Education & Development) and was the founding editor of Management Scotland.

We can come to you !

Did you know Synergy can come to you and deliver this workshop ‘In Company’ at your own venue or location. If you have three or more people who you would like to benefit from attending this workshop our trainer can travel to you and deliver the same specification of course for your staff at a fraction of the overall cost.

If you’d like to know more about this option please contact us on 0121 605 7533 or email us at – our operations team manages all of our ‘In Company’ events and we can talk you though the logistics, pricing and whether you’d like the workshop as advertised here or something tailor made just for your business.

We have several packages on offer so contact us today.

What is Continuing Professional Development (CPD)?

Continuing Professional Development (CPD) is a personal commitment to keeping your professional knowledge up to date, improving your capabilities, proving commitment and competency in your profession. It focuses on what you learn and how you progress throughout your career, helping you gain more credibility within your industry, with your employer, clients and gain competitive edge over your peers.

Being actively committed to CPD may in the future:
  • Improve your Resume
  • Maintain professional recognition
  • Showcase your achievements, attributes and your brand
  • Accelerate your career prospects
  • Deliver job satisfaction: ensuring you are Career focused
  • Reassure your Employers and Stakeholders that you are upto date and competent
How do I gain CPD recognition:

By attending Synergy Courses you can be assured that attendance, completion and certification will be rewarded by CPD points. To help advance your professional status CPD recognition is awarded on both public workshops and in-house courses, being dependent on the number of hours spent learning. On request Synergy Training Group will provide a certificate of attendance for you to use as evidence and to attach to your record card.

A number of our courses are accredited, endorsed or approved by a number of Learning & Development and Professional Bodies and Associations for more detail please contact us at

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