Synergy Training Group qr code

We're waiting to talk to you
07843 381 688

Course Topics

Ready-Aim-Fire: Shooting for Success in Problem Solving and Decision Making

Course Overview

Problem solving and decision making are essential tools for anyone in a management position, and with the increasing use of team working it is now becoming a skill set that all employees need to develop.  This course will help you to expand the range of tools and processes for problem solving and decision making that are well researched and empirically sound.

Note: All attendees will receive a free copy of the book Ready-Aim-Fire Problem Solving published by Oak Tree Press and written by the tutor of the course Geof Cox as part of the course materials

Programme Objectives:

Participants attending the programme will:

  • Understand the requirements of their role and their personal preferences in problem solving

  • Develop skills and processes to maximise their strengths and overcome their weaknesses

  • Be able to build and use teams to enhance problem solving and decision making

  • Learn and use tools to increase creativity and innovative thinking

  • Be able to apply critical thinking to analyse and develop ideas

  • Plan to ensure effective implementation of solutions

  • Be able to think strategically to achieve their goals and objectives

  • Transfer learning to real work situations

Organizational Impact:

Attending this programme will enable participants to use a simple but highly effective problem solving and decision making model to better align their efforts to achieve organizational goals and objectives. In using the same model to build and develop teamworking, they will enhance their team’s commitment and achievement. Previous participants have testified to the ability to transfer the classroom learning directly to the workplace with immediate impact.

Personal Impact:

As a participant, you will learn the tools and techniques for making better decisions and for solving problems innovatively and successfully. You will also learn a process for ensuring that your team can develop skills and contribute effectively to the process.  You will take away a comprehensive toolkit of processes and techniques to ensure success in any situation..

Competencies Emphasized
  • Understanding personal style and preferences

  • Identifying and using different team process roles to achieve a balanced approach to problem solving and decision making

  • Building and maintaining high performance teams, including virtual and remote teams

  • Utilizing individual talents and maximising contribution

  • Developing innovative problem solving skills

  • Developing strategic decision making abilities

  • Using problem solving and decision making tools and techniques

  • Developing creative thinking

  • Enhancing critical analysis skills

  • Using action planning and project management techniques

  • Developing processes for large group involvement

Who should attend?

Team leaders, supervisors, managers, professionals and specialist technical and functional staff who are involved in problem solving and decision making activities at work.

Course Content:

Day 1:  Personal Approaches To Problem Solving

  • Personal preferences in thinking style
  • Patterns and rutted thinking
  • Analysing problems – complex or simple, impact and importance
  • Rational, structured, creative or innovative?

Day 2: Ready-Aim-Fire Problem Solving

  • The three step model in practice
  • Implications and case studies of imbalance
  • Effective problem solving in teams
  • The importance of a balanced approach
  • Personal and organisational bias and preferences

Day 3: Tools And Techniques For Creative And Innovative Thinking

  • Creative thinking
  • Brainstorming and lateral thinking
  • Generating and selecting ideas
  • Problem solving techniques

Day 4: Tools and Techniques for Decision Making and Action Planning

  • Analysis tools for critical thinking
  • Decision making processes
  • Action planning and implementation tools

Day 5: Strategic and Whole System Thinking

  • Strategic planning and strategic thinking
  • Participation, Consultation and Co-creation
  • Coping with chaos and change
Training Methodology

The training process is based on a carefully planned mix of succinct tutor input - with practical illustration of tools and concepts, group work on case studies (all video based - and lively), feedback, and selective work on individual issues in pairs. Team involvement and working enable a strategy to be created from start to finish. The Training is based on the 4 mat systems to enable complete learning. There will also be some opportunity for role play. You will receive an electronic toolkit within the material for subsequent everyday use.

The Facilitator

Geof has a B.S.Sc from the Queen’s University of Belfast, is a chartered member of the Chartered Institute of Personnel and Development, a fellow of the Chartered Management Institute and is qualified to administer FIRO-B. Prior to establishing his own consulting business Geof had a successful career as both a line and HR manager with Esso Petroleum, and ran a training and video production company in Edinburgh. 

Geof is the author of Getting Results Without Authority (BookShaker), Ready-Aim-Fire Problem Solving (Oak Tree Press), co-author of 50 Activities for Creativity and Problem Solving and 25 Role Plays for Interview Training (Gower) and has contributed to a number of books, study guides and articles on management. He edits a regular newsletter: Cuttings, has edited Organisations & People (the professional journal of the Association for Management Education & Development) and was the founding editor of Management Scotland.

We can come to you !

Did you know Synergy can come to you and deliver this workshop ‘In Company’ at your own venue or location. If you have three or more people who you would like to benefit from attending this workshop our trainer can travel to you and deliver the same specification of course for your staff at a fraction of the overall cost.

If you’d like to know more about this option please contact us on 0121 605 7533 or email us at – our operations team manages all of our ‘In Company’ events and we can talk you though the logistics, pricing and whether you’d like the workshop as advertised here or something tailor made just for your business.

We have several packages on offer so contact us today.

What is Continuing Professional Development (CPD)?

Continuing Professional Development (CPD) is a personal commitment to keeping your professional knowledge up to date, improving your capabilities, proving commitment and competency in your profession. It focuses on what you learn and how you progress throughout your career, helping you gain more credibility within your industry, with your employer, clients and gain competitive edge over your peers.

Being actively committed to CPD may in the future:
  • Improve your Resume
  • Maintain professional recognition
  • Showcase your achievements, attributes and your brand
  • Accelerate your career prospects
  • Deliver job satisfaction: ensuring you are Career focused
  • Reassure your Employers and Stakeholders that you are upto date and competent
How do I gain CPD recognition

By attending Synergy Courses you can be assured that attendance, completion and certification will be rewarded by CPD points. To help advance your professional status CPD recognition is awarded on both public workshops and in-house courses, being dependent on the number of hours spent learning. On request Synergy Training Group will provide a certificate of attendance for you to use as evidence and to attach to your record card.

A number of our courses are accredited, endorsed or approved by a number of Learning & Development and Professional Bodies and Associations for more detail please contact us at

Contact Name:*
Position in Company:*
Name of Company:*
Business Activities /
Business Sector:*
Direct Telephone:*
Number of Employees in Organisation:*
Budget for Training Project:* £

Any additional courses of interest? (to select multiple courses hold Ctrl and click on the courses)

How did you hear about us?

Enquiry Details

Refresh Image

would like to inform you about the "Ready-Aim-Fire: Shooting for Success in Problem Solving and Decision Making" course.

Enter email address of the person to forward this course to: