Untapped Potential in any organisation normally consists of its support staff. Senior Secretaries and PAs who in particular have considerable knowledge, power and influence. In most organisations
By investing further in the development of your professional skills will provide you with a basis for gaining greater insight into your organisation’s operations and goals. Persuasion and Influence goes an awful long way therefore on this course you will increase your confidence, understand how your interpersonal skills and the use of tools and techniques will help you to effectively handle increased responsibilities.
Administrators, Personal Assistants, Office & Secretarial Staff at all levels.
For more information or a full course outline email us at email@example.com with your requirements.
An Introduction to Negotiation
Developing Your Communication Skills
Effective Interpersonal Communication
Persuasive and Influential Communication
Difficult Situations - Communicating with Confidence
Examine strategies for achieving results through others using the skills of influence and persuasion. Practise and develop the skills of implementing these strategies. Recognise tactics used by others.
The training process is based on a carefully planned mix of succinct tutor input - with practical illustration of tools and concepts, group work on case studies (all video based - and lively), feedback, and selective work on individual issues in pairs. Team involvement and working enable a strategy to be created from start to finish. The Training is based on the 4 mat systems to enable complete learning. There will also be some opportunity for role play. You will receive an electronic toolkit within the material for subsequent everyday use.
Did you know Synergy can come to you and deliver this workshop ‘In Company’ at your own venue or location. If you have three or more people who you would like to benefit from attending this workshop our trainer can travel to you and deliver the same specification of course for your staff at a fraction of the overall cost.
If you’d like to know more about this option please contact us on 0121 605 7533 or email us at firstname.lastname@example.org – our operations team manages all of our ‘In Company’ events and we can talk you though the logistics, pricing and whether you’d like the workshop as advertised here or something tailor made just for your business.
We have several packages on offer so contact us today.
Continuing Professional Development (CPD) is a personal commitment to keeping your professional knowledge up to date, improving your capabilities, proving commitment and competency in your profession. It focuses on what you learn and how you progress throughout your career, helping you gain more credibility within your industry, with your employer, clients and gain competitive edge over your peers.
By attending Synergy Courses you can be assured that attendance, completion and certification will be rewarded by CPD points. To help advance your professional status CPD recognition is awarded on both public workshops and in-house courses, being dependent on the number of hours spent learning. On request Synergy Training Group will provide a certificate of attendance for you to use as evidence and to attach to your record card.
A number of our courses are accredited, endorsed or approved by a number of Learning & Development and Professional Bodies and Associations for more detail please contact us at email@example.com.